Optimize customer acquisition and retention costs through well-tailored membership schemes
Stable, long-term relationships with members could yield sustainable revenue streams
An omnichannel membership scheme delivers an evocative customer experience across touchpoints
Minimal Setup, Optimal Results
Let our innovative tools and advanced technologies do the heavy lifting while you sit back and watch your business soar.
Create sustainable revenue streams from valued members
Use promotional activities to create incentives that entice customers to join the membership so that the relationship with customers continues after the first purchase. Boutir’s CRM supports customized membership levels. Merchants can segment their members into different levels based on their purchase amount, frequency, or beyond.
Increase customer lifetime value through elevated loyalty rewards
Entice repeat purchases from members through the reward points program. Members can make eligible spending to earn reward points and use them to redeem products or discounts. Offer exclusive member discounts and priority purchases to boost member participation. Unlock more sales opportunities when your members value your membership scheme and spend more often.
Unlock the secrets to increase sales
Gain actionable insights into customers’ shopping preferences and patterns. With these data points centralized in one place, it becomes easier to devise the right promotion strategies that boost the return on marketing activities while lowering unnecessary costs.
Maintain a loyal and active customer base
The cost of acquiring new customers is high in today’s cut-throat environment. Thus, for businesses to stay sustainable, retaining existing customers is crucial. Businesses can strive to improve retention by constantly giving their members value and elevated experience. As you grow your business through word-of-mouth, you stand a better chance to attract a large following from potential customers while effectively reducing customer churn.
Enable the use of reward points online and offline to build strong customer bonds
Omnichannel integration aims to deliver a seamless and cohesive customer experience across channels and touchpoints. Boutir syncs your customers’ purchase history and membership records in physical stores or online. Merchants can then gain comprehensive insights into customers’ behavioral patterns.
Hassle-free transformation, expertly crafted to adapt to your diverse omni-channel business needs.
Nurturing high-value customers
Identify and nurture high-value members to boost the revenue of every captured opportunity and enhance the customers’ lifetime value.
Flexible CRM features to meet diversified needs
Highly flexible and scalable, Boutir’s CRM features work for every type of merchant, be it a start-up brand or an established retailer amid digital transformation. Merchants can optimize their CRM strategy to deliver customized member perks and activities that align with their business goals while adapting to changing market conditions and customer preferences.
Elevate every customer engagement
Keep in touch with customers by sharing cart and point usage reminders, new arrivals, and flash sales through personalized push notifications while re-engaging with inactive customers through special promotions.
FAQs
You can do so in the "Membership Tier" in the backend system. The feature allows merchants to categorize members into different tiers. Our system supports the setting of four member tiers at most.
At checkout, customers can choose to use reward points for cash. The system will automatically deduct the corresponding reward points and show the after-discount amount, allowing them to save and shop more.
Membership setting is a feature available in all of our plans. Member points and cash-back features are available to merchants on the Advanced or V-Commerce All in One plan.
Yes. You can do so upon subscribing to one of our plans.
You can set various exclusive offers for each customer segment, such as “buy more, get more”, free or reduced shipping, entire order discounts, free gift campaigns, and add-on purchase discounts to raise the average order value.
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Boutir’s all-in-one holistic retail management solution comes with stable technical support and updates. We are committed to delivering optimal performance and helping your business stay nimble to respond to changing market conditions.